“It is with great pleasure that I am writing this message. During our extensive house renovation we have worked with a lot of companies that pride themselves on “excellent customer service”. That’s all fine and dandy until the first problem and the “customer service” part disappears. Your company is the one rare exception! Christine was an absolute joy and pleasure to work with throughout the whole project. Being out of town for most of the renovation, I lived vicariously through Ivana’s daily tales. Christine was the one shining highlight each and every time. Ivana raved about her industry knowledge, attention to design deal and wonderful positive attitude where no problem was too big to be solved. She loves what she does and the passion shows! The cabinets look absolutely wonderful and “fit like a glove” in the available kitchen space. Thank you Christine for all your time and effort in making this a wonderful success. I would also like to thank you Larae.
When we needed to store the cabinets as our construction schedule slipped, you were more than accommodating. And if that wasn’t enough, the icing is on the cake when we learned what your response was to the installation concerns Ivana had with the cabinets. Wow! If that is not excellent customer service, I don’t know what is! I thank, thank, thank both of you again for your teamwork in making our renovation a fabulous success!! We are your biggest fans and at every chance we get, rest assured that we will “sing the praises” of both of you and your company!!"
"I wanted to send you a picture of our complete project and thank you for your help in choosing materials and planning our little bar area in our basement. The end result was exactly as we had hoped for. Thank you for working with us and providing all your insights. We really appreciate your help staying within our budget."